Refund Policy

This Refund Policy is based on the Korean Fair Trade Commission's Standard Terms for Mobile Games and applicable law. Purchases are made through the respective platform (Apple App Store, Google Play, Toss Mini-app, etc.); refund requests should first be directed to the platform's policy.

1. Cancellation Window

Within 7 days of purchase, you may cancel and request a refund without fees or penalties.

2. Non-Refundable Cases

• Content consumed or applied immediately upon purchase
• Content significantly diminished in value through partial use
• Limited-time event items, when clearly disclosed in advance

3. How to Request

1. Submit a refund request through the platform of purchase
2. If denied, contact our support (help@playshipstudios.com) with your payment receipt

4. Processing Time

Refunds are processed within 5 business days of receipt; actual crediting may take additional days depending on the payment method.

5. Minor Cancellation

A purchase made by a minor without consent from a legal guardian may be cancelled under the Korean Civil Act and other applicable law. Submit proof of relation (e.g., a family certificate) for processing.